Terms & Conditions
Terms & Conditions
Welcome to UnDMC India Pvt. Ltd. (“UnDMC”, “we”, “our”, or “us”). By accessing or using www.undmcindia.com, you agree to comply with and be bound by these Terms & Conditions. If you do not agree with any part of these terms, please refrain from using our website or services.
1. About UnDMC
UnDMC is a destination management platform that connects Foreign Tour Operators with carefully selected regional Destination Management Companies (DMCs) across India. We facilitate business collaboration and destination expertise through our region-led operating model.
2. Acceptance of Terms
By using this website, you confirm that you have read, understood and accepted these Terms & Conditions, our Privacy Policy, Disclaimer and any additional policies published on the website.
3. Services
UnDMC provides services including but not limited to:
- Regional Destination Management
- Tour Planning & Operations Support
- Custom Itinerary Design
- Ground Handling Coordination
- White-Label Tour Operations
- Virtual India Office Solutions
- Destination Consultation
- Supplier & Regional DMC Coordination
Service availability may vary depending on destination, partner availability and operational requirements.
4. User Responsibilities
Users agree to:
- Provide accurate and complete information.
- Use the website only for lawful business purposes.
- Not misuse, copy or interfere with the website or its content.
- Respect applicable laws and regulations.
5. Booking & Service Requests
Submitting an enquiry or consultation request through our website does not constitute a confirmed booking.
All travel proposals, itineraries, pricing and operational arrangements remain subject to confirmation by the respective regional operating partner.
6. Pricing & Quotations
All quotations provided by UnDMC or its regional partners:
- Are subject to availability.
- May change without prior notice until confirmed.
- Are based on prevailing taxes, supplier rates and operational conditions.
- May vary due to government regulations or unforeseen circumstances.
7. Payments
Payment terms will be communicated individually for each confirmed service or project.
Unless otherwise agreed in writing, invoices must be paid within the specified due date.
Late payments may result in delays, cancellation of services or additional charges.
8. Cancellations & Amendments
Cancellation policies vary depending on the destination, accommodation providers, transport suppliers and regional operating partners.
Applicable cancellation charges will be communicated during the booking process.
9. Third-Party Services
UnDMC works with hotels, airlines, transport operators, guides, activity providers and regional Destination Management Companies.
While we carefully select our partners, UnDMC is not responsible for delays, cancellations or service failures caused by third-party suppliers beyond our reasonable control.
10. Intellectual Property
All content available on this website, including:
- Text
- Graphics
- Images
- Logos
- Icons
- Videos
- Documents
- Website Design
is the property of UnDMC India Pvt. Ltd. unless otherwise stated.
No content may be copied, reproduced, modified or distributed without prior written permission.
11. Limitation of Liability
UnDMC shall not be liable for any direct, indirect, incidental or consequential damages arising from:
- Website use
- Service interruptions
- Travel disruptions
- Natural disasters
- Government restrictions
- Visa refusals
- Flight cancellations
- Force majeure events
- Third-party service failures
Our liability, where applicable, shall be limited to the amount paid for the specific confirmed service.
12. Force Majeure
UnDMC shall not be held responsible for delays or failure to perform obligations caused by events beyond reasonable control, including:
- Natural disasters
- Floods
- Earthquakes
- Pandemics
- Political unrest
- War
- Government restrictions
- Transportation disruptions
13. Privacy
Your use of this website is also governed by our Privacy Policy.
By using our services, you consent to the collection and processing of information as described in our Privacy Policy.
14. External Links
Our website may contain links to third-party websites for your convenience.
UnDMC does not endorse or control these websites and is not responsible for their content, availability or privacy practices.
15. Website Availability
While we strive to keep the website available at all times, we do not guarantee uninterrupted access.
Maintenance, technical issues or circumstances beyond our control may temporarily affect website availability.
16. Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.
Any disputes shall be subject to the exclusive jurisdiction of the competent courts in New Delhi, India.
17. Changes to Terms
UnDMC reserves the right to update or modify these Terms & Conditions at any time without prior notice.
Continued use of the website after any changes constitutes acceptance of the revised terms.
18. Contact Us
For any questions regarding these Terms & Conditions, please contact:
UnDMC India Pvt. Ltd.
Email: info@undmc.in
Website: www.undmcindia.com
Malviya Nagar, New Delhi, India